Our goal is to keep customers operating at peak efficiency. Our service team operates our HELP DESK 16 hours/day.
We provide a number of customized service activity:
- Comprehensive inventory of replacement components for screws elements, barrels sections, shafts, heaters, gears...
- Hydraulic screw dismantling service through a special machine tools internally developed for a gentle and safe screw extraction.
- Gear box service like repair of worn components, inspection and evaluation service
- Installation & start-up support
- Barrel measurements done with specialized tooling to detect worn parts BEFORE process is affected
- Refurbishment of old extruders with associated new certification (e.g. machine directive)
- Planned preventive maintenance service through modular package by a skilled technician (mechanical, electrical, electro-mechanical)
- Service training both theoretical and practical, in-house or to customers' sites
- The new I-SMART control system for preventive maintenance, special sensors integrated into your extruder for industry 4.0 solutions.
Contacts:
→ Phone: +39 0331 407004
→ Email: service@icmasg.it